Ask the Library: Collections

So there are two places you might be trying to log in and they require different credentials:

1. If you're trying to access a database like Kanopy Streaming Media you should see a standard Duo log in...where you input your Emerson email and password, same as you would for your email or Canvas. This is the more important type of login that grants you access to most of our online resources.

   ---

   
2. The other place you might be trying to log in is my clicking the My Account link on our homepage or in our book catalog. That screen wants your Emerson ID number or the barcode on the back of your student ID (you can pick which one) + your last name. If are a new student or have had a long gap between enrollments, your account might not be active anymore. If this is where you're facing difficulty, and you want to log in here (to see what books you have checked out or place a FLO request for example), call the Service Desk at 617-824-8668 and they can update your account over the phone. 

   ---

   

Note that many of our databases, (including our Multisearch) have the option to create an account to allow you to save articles, searches, and send alerts. These accounts are totally unrelated to your Emerson credentials.